Frequently Asked Questions
Everything you need to know about your Fair & White beauty journey.
Are Fair & White products suitable for all skin types?
Yes, our products are formulated to address various skin concerns including hyperpigmentation and dullness across all skin types. We recommend checking individual product descriptions for specific skin compatibility.
How long does it take to see results?
While results vary by individual, most customers notice a visible improvement in skin radiance and tone within 4 to 6 weeks of consistent daily use.
What is your shipping policy?
We offer standard and expedited shipping. Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 10-15 business days.
Can I return a product if I am not satisfied?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Are your products tested on animals?
No, Fair & White is committed to ethical beauty standards. We do not conduct animal testing on any of our finished products or ingredients.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.