Returns & Exchanges
At Fair & White, we want you to be completely satisfied with your skincare journey. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Pack Your Products
Securely pack the unused items in their original packaging, ensuring the RA number is clearly marked on the outside of the box.
Ship to Warehouse
Send your package using a trackable shipping service to our distribution center; please note that customers are responsible for return shipping costs.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing